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The Bank of Ghana (BoG) has directed Mobile Money Fintech Limited (MMFL) to suspend the rollout of its proposed 0.75 per cent charge on direct wallet-to-bank transfers, pausing implementation ahead of wider stakeholder consultations.
The proposed fee, initially scheduled to take effect from June 1, 2026, had sparked concerns among mobile money users and digital finance stakeholders over the potential impact of additional transaction costs on consumers and financial inclusion.
In a statement issued on Tuesday, May 26, 2026, the central bank said the suspension is part of efforts to ensure fairness, transparency, and consumer protection within Ghana’s rapidly expanding mobile financial services ecosystem.
“The Bank of Ghana informs the public that Mobile Money Fintech Limited (MMFL) has been directed to pause the implementation of its proposed 0.75 per cent fee on direct wallet-to-bank transfers,” the statement noted.
According to the BoG, the temporary halt will create room for broader consultations on the proposed charge and its possible implications for users, digital payments adoption, and financial inclusion.
“The fee was scheduled to take effect on June 1, 2026, but is now on hold to allow for further consultation,” the central bank added.
The regulator reaffirmed its commitment to ensuring that any pricing adjustments in the digital finance ecosystem are introduced in a transparent and consumer-friendly manner.
“This decision reflects our commitment to ensuring that any changes to charges in the mobile financial services ecosystem are introduced fairly, protect consumers, and support their financial wellbeing,” the statement said.
The proposed charge would have applied to direct transfers from mobile money wallets to bank accounts, a transaction channel that has seen rapid growth in recent years as Ghana continues to deepen digital payments adoption and financial inclusion.
Mobile money interoperability has significantly improved seamless transfers between wallets and bank accounts, helping expand access to financial services across the country. However, transaction-related charges within the digital payments space have remained a sensitive issue, particularly following public reactions to the introduction and later revisions of the Electronic Transfer Levy (E-Levy).
Analysts say the latest intervention by the Bank of Ghana could open the door for wider engagement among regulators, fintech operators, financial institutions, and consumers to better assess the potential impact of the proposed fee on Ghana’s digital finance ecosystem.
The move also underscores the central bank’s balancing act between supporting innovation in digital finance and ensuring affordability for millions of users who increasingly rely on mobile money for everyday transactions.
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