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Fintech apps outperform banks as pandemic shakes consumer finances

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Fintech apps outperform banks as pandemic shakes consumer finances
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Finance app downloads spiked by 15% during the pandemic, with mobile fintech applications outperforming banks by a factor of up to 10.8x, according to figures from mobile analytics platform App Annie.

The report found that amid economic uncertainty, demand grew for finance apps across investing, banking, cash transfers and government aid. Finance apps were downloaded 4.6 billion times in 2020, with consumers spending 16.3 billion hours scanning their mobiles to check their finances.

Downloads increased in April globally amid widespread shutdowns, with the most significant surge occurring in December: a clear indication of the pandemic’s impact on financial wellbeing.

Notably, users took to fintech apps with gusto, with fintech outperforming even the best banking apps by a factor of up to 10.8x. Investment and trading apps like Robinhood were among the top downloaded finance apps worldwide as many consumers took to day trading in the Covid era.

The report, commissioned by app marketing platform Liftoff, analysed 57 billion ad impressions across 81 million clicks, 12 million app installs, and 20 million first-time events in 188 apps for the full 2020 calendar year

“Covid-19 and the ensuing financial uncertainty resulted in users spending massive amounts of time on finance apps throughout 2020, and more readily activating in-app, with rates up a third to 25.1%,” says Mark Ellis, CEO and co-founder of Liftoff. “With many exploring new financial interests, marketers may want to consider tactics that offer resources to nascent users, encouraging retention and increasing confidence in in-app actions.”

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