Nigeria: NCC Approves Tariff Adjustments for Telecom Operators

The Nigerian Communications Commission (NCC) has announced its approval of tariff adjustment requests by network operators, leveraging its regulatory authority under Section 108 of the Nigerian Communications Act, 2003 (NCA). This decision aligns with the Commission’s mandate to regulate and approve telecommunications tariff rates in response to prevailing market dynamics.

The approved adjustments are capped at a maximum of 50% of existing tariffs, significantly lower than the over 100% increases proposed by some operators. This decision reflects the NCC’s commitment to balancing industry sustainability with consumer protection. The adjustments were determined considering ongoing industry reforms expected to drive long-term operational sustainability.

All approved adjustments will adhere to the tariff bands established in the 2013 NCC Cost Study and will be evaluated on a case-by-case basis, consistent with the Commission’s standard practice for tariff reviews. Implementation will follow the NCC’s recently issued Guidance on Tariff Simplification, 2024, ensuring clarity and fairness for all stakeholders.

Tariff rates have remained unchanged since 2013, despite the rising operational costs faced by telecom operators. This adjustment aims to bridge the gap between escalating operational expenses and static tariffs, enabling operators to maintain service quality while investing in infrastructure and innovation. Consumers can expect benefits such as improved network quality, enhanced customer service, and broader coverage.

The decision was made following extensive consultations with stakeholders across public and private sectors to address public concerns while supporting industry sustainability. The NCC has emphasised the importance of transparency in implementing these adjustments, mandating operators to educate and inform consumers about new rates and demonstrate measurable service improvements.

Understanding the economic pressures faced by Nigerian households and businesses, the NCC remains committed to ensuring these adjustments are fair and equitable. The Commission also highlights the importance of sustaining indigenous vendors and suppliers who play a crucial role in the telecommunications ecosystem.

This decision underscores the NCC’s dedication to fostering a resilient, innovative, and inclusive telecommunications sector. Beyond safeguarding consumer interests, the Commission aims to support the growth of Nigeria’s digital economy, ensuring the long-term sustainability of the industry.

The NCC reassures stakeholders of its continuous engagement to create a telecommunications environment that benefits all parties, balancing consumer protection, operator support, and ecosystem sustainability to drive nationwide connectivity.