South Africa: Ericsson appoints new Head of Customer Unit MTN Africa

Telecommunications company Ericsson has appointed Hossam Kandeel as Vice President and Head of Global Customer Unit MTN and Customer Unit MTN Africa effective 21 July 2022.

I an statement, the company said Hossam will lead a high performing technologies and services team that promises to deliver exceptional value towards MTN Ambition 2025 while enabling positive change across society.

Hossam, who has been with Ericsson for nearly two decades, has held leadership positions across various practices including government and industry relations, strategy and marketing, business solutions, sales, and operational excellence, the company said.

Prior to his appointment as Head of Global Customer Unit MTN and Customer Unit MTN Africa, Hossam served as the Key Account Manager and Country Manager of Ericsson Angola under Customer Unit West Africa and Morocco.

Commenting on his new role, Hossam says: “I am thrilled to take on this new role and I look forward to leveraging my industry wide expertise to build high performing teams that grow Ericsson’s regional business and deliver value to our partner MTN and their Ambition 2025 strategy. I am committed to finding new ways that add value to the services and solutions we provide our partners and innovate our client offerings to support the ongoing digital transformation momentum in the region.”

Ericsson said throughout his career at the Telco, Hossam has been focused on driving organizational performance and building exceptional team capabilities. He served in different capacities and locations including Egypt, Sweden, and the Middle East.