Access Bank PLC has been recognized as the winner of the 2024 Best Digital Award in the Commercial Banks category at the prestigious Digital Jurist Awards, hosted by Phillips Consulting (pcl.).
In addition to securing this top honor, Access Bank also earned the Best Website Award, receiving an impressive 201 points for its engaging and user-friendly digital experience. The bank’s overall score of 380 points reflects its exceptional performance across various digital touchpoints, including its website, web portal, mobile app, and social media platforms.
Amaechi Okobi, Chief Communications Officer of Access Holdings PLC, expressed pride in the achievement, stating, “We are truly honored to receive both the Best Digital and Best Website Awards at this year’s Digital Jurist Awards. At Access Bank, our dedication to digital innovation stems from our commitment to providing seamless, secure, and customer-centric solutions across all platforms. This recognition validates our continuous efforts to enhance our digital offerings, making financial services more accessible and efficient for our customers. We are grateful to Phillips Consulting for acknowledging our work and look forward to continuing to set new standards in digital excellence.”
Phillips Consulting has been a trusted development partner for Nigerian financial institutions and other organizations with an online presence. Through its proprietary Digital Jurist platform, Phillips Consulting has assessed digital touchpoints across various sectors, including financial services, insurance, telecommunications, and government agencies, for the past 17 years. Initially launched as Web Jurist®, the platform evolved into Digital Jurist to accommodate the expanding digital landscape and assess a wider range of digital channels in today’s economy. The evaluation framework considers key factors such as user experience, accessibility, performance, functionality, security, customer service, support, marketing, and content engagement across digital platforms.
This recognition further cements Access Bank’s leadership in digital banking. The bank’s success at the Digital Jurist Awards adds to a growing list of accolades, including being named the 2024 Best Digital Bank and Best Mobile Banking App by World Finance, as well as receiving awards for Best Mobile Banking App, Best Digital Bank by The Digital Banker Awards, and Best Digital Banking Initiative at the Global Retail Banking Innovation Awards 2024.
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