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Access Bank Limited has categorically dismissed recent allegations of missing funds and unethical practices circulating on social media. In a statement, the bank reaffirmed its commitment to the security and integrity of its operations and customer accounts.

The statement read:

“Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behaviour have been made against Access Bank PLC.

“First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities which we take seriously. Second, Access Bank PLC does not engage in or condone any unethical behaviour.”

No Basis for Claims

Addressing the specific allegations, Access Bank firmly stated that claims of ₦500 million or any other funds being missing from a customer’s account are entirely false and without merit.

“There is no ₦500 million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.

“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions.”

Commitment to Ethics and Customer Privacy

The bank assured the public that it operates with the highest ethical standards and remains committed to protecting its customers’ interests while adhering to privacy laws.

“Access Bank PLC operates with the highest ethical standards, and we protect our customers’ interests whilst also respecting privacy laws.”

Advisory to the Public

Access Bank urged the public to disregard unverified and sensational claims designed to mislead. The bank pledged to continue engaging with its customers and maintaining its dedication to serving them responsibly.

“Consequently, whilst we have engaged and will continue to engage with our customers, we must advise the public not to rely on or believe sensational and unverified claims that are designed to titillate and mislead the public.