HSBC selects AWS as long-term cloud provider

HSBC has reached a long-term strategic cloud agreement with Amazon Web Services (AWS) to deliver new products and enhanced customer service

As part of a global multi-year deal, AWS technology will be available across the bank’s lines of business, including customer-facing applications and its Wealth & Personal Banking business, enabling HSBC to drive innovation and enhance operational efficiency.

HSBC will be able to make use of AWS’s extensive portfolio of cloud services, which includes computing, container capabilities, machine learning and security.

One plan in place as part of the agreement is the use of Amazon Kinesis and other serverless and analytics services to provide more personalised and customer-centric banking experiences to customers.

“Our work with AWS is an example of how HSBC continues to invest in secure and advanced technologies to make our digital banking experience even better for customers,” said Dinesh Keswani, group CTO at HSBC.

“Our ambition is to make it easy, safe, and reliable for customers to bank with us, whenever and wherever they are. HSBC’s collaboration with AWS helps us to deliver innovative banking solutions to customers at a faster rate, starting with our Wealth & Personal Banking business.”

Frank Fallon, vice-president, financial services at AWS, commented: “HSBC is continuing to expand its use of AWS to power its digital transformation and deliver innovative financial services that help customers manage, protect, and grow their wealth in new and more personalised ways.

“We look forward to our continued collaboration with HSBC as they leverage AWS’s proven capabilities, reliability, and security to drive efficiency across their business and become a more agile organisation in the cloud.”

HSBC joins an array of other financial service institutions, including Allianz, Capital One and Nasdaq, that have partnerships with AWS.