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BNP Paribas has introduced a generative AI-powered tool designed to streamline the completion of Environmental, Social, and Governance (ESG) assessments, significantly reducing the time and effort required by relationship managers.
The ESG Assessment is a core instrument used by BNP Paribas to evaluate clients’ sustainability performance and risk exposure across key areas such as governance, business ethics, climate impact, biodiversity, and human rights. Traditionally, this process could take several hours, with each questionnaire containing up to 80 detailed questionsaddressing different aspects of ESG risk management and compliance.
To enhance efficiency, BNP Paribas developed an internal AI model built on ChatGPT and Microsoft Azuretechnology. The solution automatically scans, indexes, and analyses documents provided by clients, generating suggested responses to the ESG questionnaire. It also provides contextual comments and direct document references, enabling users to verify and refine answers with just a click.
“The AI Assistant has been used by 600 users since its launch, helping them complete nearly 1,600 ESG Assessments,” said Enam Ehe, Head of ESG Data and Systems at BNP Paribas. “Currently, around 35% of all ESG Assessments are being completed with AI assistance, and this rate continues to grow. We track AI relevance through both quantitative and qualitative metrics, and the cost of running the large language model in Azure remains minimal. Overall, adoption has been strong and feedback from users overwhelmingly positive.”
The integration of AI reflects BNP Paribas’s broader commitment to RegTech innovation, leveraging regulatory technology solutions and compliance automation to enhance sustainability reporting and risk assessment. By embedding AI into the ESG evaluation workflow, the bank aims to strengthen regulatory compliance, improve data accuracy, and optimize governance, risk, and compliance (GRC) processes.
This initiative also underscores the growing use of compliance technology in the financial sector, where regulatory reporting, data privacy, and ESG transparency are increasingly tied to both regulatory requirements and corporate accountability. Through the deployment of AI-driven tools, BNP Paribas is setting a new benchmark for how institutions can integrate RegTech solutions to drive efficiency, enhance compliance management systems, and deliver more sustainable financial outcomes.
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