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In a compelling new brand push, Interswitch, one of Africa’s leading digital payment and commerce enablers, has launched a Masterbrand campaign designed to spotlight its quiet but transformative influence across the continent’s social and economic landscape.
Anchored in its enduring brand philosophy, ‘Never Stop’, the campaign was officially unveiled during an immersive, experience-led event at the Interswitch Innovation Lab in Victoria Island, Lagos, on June 25, 2025.
Cherry Eromosele, Executive Vice President of Marketing and Communications at Interswitch Group, described the new television commercial (TVC) as “more than just a brand film—it’s a cultural moment.”
“It reflects who we are, why we exist—to enable progress, empower dreams, and support the heartbeat of commerce and connection across Africa,” she said.
Humanising the Invisible Infrastructure of Fintech
Unlike conventional fintech branding, the new campaign takes a deeply human-centric approach. It showcases how Interswitch’s digital infrastructure quietly supports sectors such as healthcare, education, energy, transportation, and the informal economy. Through a series of relatable vignettes, the campaign celebrates the daily routines of Africans—commuters, small business owners, students, and parents—whose lives are made easier by reliable, seamless payment systems.
“We chose not to use AI or automated storytelling tools,” said Tomi Ogunlesi, Divisional Head for Brands, Communications, Content and Storytelling at Interswitch. “This is a deliberate nod to our belief in real human connection. The story was told by African creatives, for African audiences, using authentic experiences.”
The decision to exclude generative AI in favor of live-action storytelling marks a bold statement in today’s tech-heavy marketing landscape. The result is a campaign that feels immediate, emotionally resonant, and culturally grounded.
A Platform for Inclusive Growth
The event itself broke from corporate tradition, opting for a multisensory showcase that brought together creatives, media professionals, tech leaders, and storytellers. This approach mirrors Interswitch’s broader mission—to build not just infrastructure, but a fintech ecosystem that is accessible, empowering, and deeply integrated into the fabric of African society.
Eromosele emphasized that while the brand’s infrastructure may be invisible, its impact is unmistakable:
“We are not just powering transactions—we are enabling transitions, ambitions, and better living. This campaign is a reaffirmation of our commitment to the moments that matter.”
Strengthening Pan-African Relevance
Now over two decades into its journey, Interswitch continues to be a cornerstone of Africa’s financial technology evolution. This campaign marks a significant brand milestone, as the company doubles down on its pan-African identity—not just as a technology platform, but as a cultural force advancing economic inclusion and innovation.
Since its release, the TVC has generated widespread engagement across digital platforms, with audiences praising its emotional depth and authentic portrayal of African realities.
Interswitch’s latest campaign serves as both a branding triumph and a strategic statement: in a digital era often driven by speed and automation, meaningful impact still begins with human connection.
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