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Access Bank has made a strategic move to enhance its services for Chinese enterprises and expatriates in Nigeria by introducing a Mandarin language feature on its AccessMore mobile application. The initiative was unveiled during the 2025 Economic Outlook: Insights and Perspectives dialogue, highlighting the bank’s commitment to bridging cultural and language gaps in financial services.
A Milestone for China-Nigeria Relations
China’s Consul General in Lagos, Yan Yuqing, lauded Access Bank for its innovation, describing the feature as a groundbreaking effort to eliminate barriers in financial transactions. She noted, “This project not only provides Chinese enterprises and individuals with more convenient, safe, and efficient financial services but also establishes a stronger bridge for economic and trade exchanges between China and Nigeria.”
This initiative aligns with the flourishing bilateral trade between the two nations, which reached $17.12 billion in 2024. Nigerian exports to China saw a 34.5% year-on-year growth, underscoring the need for tailored solutions to facilitate trade and investment.
Tailored Solutions for International Clients
Bolaji Agbede, Acting Managing Director and Group CEO of Access Bank, emphasized the bank’s dedication to meeting the unique needs of its international clients. “Today, we are proud to unveil the Mandarin language feature on our AccessMore mobile application. This platform bridges the gap between the local market and the Chinese community, ensuring the products we create are specifically tailored for them,” she stated.
Agbede also highlighted Access Bank’s enduring relationship with the Chinese community, dating back to the establishment of its Chinese Desk in 2013, which provides specialized banking services.
Key Benefits of the Mandarin Feature
- Enhanced User Experience: Chinese clients can now navigate banking services in their native language, simplifying transactions and improving efficiency.
- Improved Financial Inclusion: The new feature ensures greater accessibility to banking services for Chinese individuals and businesses in Nigeria.
- Strengthened Economic Ties: By addressing the unique needs of the Chinese community, Access Bank is actively contributing to stronger economic and trade relations between Nigeria and China.
A Step Towards Global Connectivity
Access Bank’s move is part of its broader strategy for global expansion, leveraging its presence in key markets such as Hong Kong, Dubai, and the United Kingdom to enable seamless cross-border financial services. The Mandarin feature is a testament to the bank’s commitment to fostering inclusivity and enhancing the customer experience for its international clientele.
Facilitating China’s Global Economic Influence
As China continues to play a pivotal role in the global economy, Access Bank’s Mandarin feature positions it as a key facilitator of economic cooperation between Nigeria and China. The initiative not only underscores the bank’s innovative approach but also highlights its role in driving financial integration across borders.
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