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The Nigerian Communications Commission (NCC) has introduced an updated set of guidelines to enhance the processes for Subscriber Identity Module (SIM) card registration and National Identity Number (NIN) linkage, addressing existing gaps and incorporating self-service options.
The new guidelines, as outlined in the “Business Rules issued pursuant to the Registration of Communications Subscribers Regulation,” support the National Identity Policy for SIM card registration and related activities initiated in 2022. A significant update includes the mandate that all records of recycled SIMs must be cleared of any previously linked NINs, allowing new users to register and link their own NINs.
These updated rules cover a broad range of areas including NIN-SIM registration database harmonization, new SIM activation and registration, corporate, Internet-of-Things (IoT) and Machine-to-Machine (M2M) activations, SIM activation for foreigners, Mobile Number Portability (MNP), and the management of churned and recycled SIMs.
Corporate SIM Activation and Management
The guidelines specify that for corporate SIM sales and activation, a Primary Telecom Master, who must be an Executive Management Staff, must be appointed. There is also an option to appoint a Secondary or Operations Telecom Master. Both roles require detailed authorization letters, signed by C-Level staff, that include the registered names, official designations, and NINs of the respective Telecom Masters.
For Machine-to-Machine (M2M) SIM registrations, only the NIN of the Primary Telecom Master is required. The authorization process demands a thorough vetting, including the submission of a CSV file detailing all associated SIMs, the NINs of each secondary user, and other relevant documents such as the Certificate of Incorporation and Tax Clearance Certificate.
Rules for Foreigners
Foreign nationals residing in Nigeria for more than two years are required to obtain a NIN for SIM registration and Mobile Number Portability (MNP). Those staying for less than two years are exempt from the mandatory NIN requirement but must present their International passport biodata and visa pages for SIM registration. Special provisions apply to diplomatic missions, with requirements for diplomatic passports and a Letter of Request from the Head of Mission.
Self-Service Options
The new rules introduce a self-service option for resolving biometric mismatches, but this can only be conducted directly by the Communications Service Provider and is not available to agents or third parties. The self-service activities must adhere to strict standards, including operating in a properly lit environment, using a white or plain background for image capture, and ensuring that the process is managed by licensed agents in designated SIM card registration centers.
These updates aim to streamline the SIM registration and NIN linkage process, ensuring compliance and improving the overall efficiency of the telecommunications sector in Nigeria.
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