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Identity, authentication, and biometrics research company Goode Intelligence and ID R&D have announced the results of The Biometric Survey 2021.
The survey, which was published by Goode Intelligence and sponsored by ID R&D, captured the views and opinions of companies that have deployed or are thinking of deploying biometrics. COVID-19 has accelerated the shift to digital, creating a boom in biometric adoption.
Sixty-two percent of survey respondents said that their company has increased the prioritisation of technology that supports remote onboarding and authentication due to the pandemic. To this end, 45% said that their use of biometrics has grown in response to COVID-19.
All survey respondents agreed that customer and user experience is ‘very important’ or ‘important’ to their organisation, and 73% believe that biometrics are beneficial in this regard. When asked about the benefits of deploying biometrics, ‘convenience/usability’ was tied with ‘security’ for the top spot.
Of the 55% of respondents who said that their company is using biometrics today, 69% use the technology for authentication, 75% use it for identity verification (identity proofing), and 31% for fraud detection.
However, biometric deployment isn’t without challenges. Today, 40% of participants believe that biometric spoofing represents a high or very high threat.
When asked about how high they feel the threat will be in two years, that percentage increased to 54%. Subsequently, over 90% of respondents said that liveness detection is very important or important in combating biometric spoofing attacks.
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