mPulse has broadened its healthcare digital engagement portfolio through the acquisition of two companies, HealthTrio and Decision Point, as announced in a press release on Tuesday (Dec. 19).
HealthTrio specializes in health management and member engagement solutions, while Decision Point focuses on optimizing member experiences. These acquisitions will complement mPulse’s existing conversational artificial intelligence and digital engagement solutions within the healthcare sector, according to the press release.
mPulse CEO Bob Farrell expressed, “By integrating the capabilities of mPulse, HealthTrio, and Decision Point, we are now positioned to provide organizations with the ability to understand the needs of their population, design effective outcome improvement programs, and to efficiently operate those programs via advanced omnichannel communications.”
The combination of mPulse, HealthTrio, and Decision Point comes at a time when digital healthcare options are significantly reshaping how consumers access healthcare services.
The incorporation of HealthTrio’s digital health solutions is expected to create new opportunities for consumers, providers, and health plans. Additionally, Decision Point’s AI-powered analytics platform will leverage consumer data from both HealthTrio and mPulse, unlocking fresh possibilities for quality and cost improvements.
The acquisitions received support from mPulse’s majority investor, PSG, and involved investments from other existing shareholders and current management from all three companies.
As businesses seek to modernize operations and allocate capital spending towards initiatives that enhance efficiency and control costs, mPulse’s Chief Financial Officer Lara Stell emphasized the pivotal role of data and analytics in achieving these goals.
