Global issuer-processor Paymentology has launched PayoCard, a cutting-edge mobile-first card management platform tailored to support the growing ecosystem of digital banks and fintech innovators in South Africa.
Traditionally, the development of mobile card solutions has posed significant challenges for financial institutions, often requiring considerable infrastructure investment and prolonged development cycles. PayoCard aims to address this by offering a streamlined, plug-and-play solution built on Paymentology’s robust, cloud-native infrastructure.
The platform empowers issuers to provide cardholders with comprehensive self-service capabilities—including real-time balance updates, PIN management, card freezing, and in-app support—consolidated within a single mobile application. This enhances user autonomy while reducing the operational burden on financial institutions.
In a market where many South Africans are introduced to formal financial services through disbursement or loyalty cards, PayoCard offers a more accessible entry point. By providing an intuitive mobile interface from the outset, the platform helps users become more confident in managing digital financial services and lays the foundation for future adoption of advanced financial tools.
“For many cardholders, accessing basic card functions still means standing in a queue or waiting on hold, a far cry from what a digital card experience should be,” noted Shahez Shawana, Group Product Manager at Paymentology. “With PayoCard, we’re enabling digital banks and fintechs to deliver a truly mobile-first experience that prioritises control, confidence, and convenience.”
Fully compliant with PCI DSS standards, PayoCard also includes embedded self-service tools that reduce dependence on customer service centres, helping to cut operational costs while enhancing service delivery.
Cardholders can manage their accounts independently—checking balances, modifying settings, and accessing real-time assistance—all through their mobile devices, eliminating the need for physical visits or call centre interactions.
With South Africa’s card payments market expected to reach US$206.2 billion by 2029—growing at a CAGR of 6.7%—and over 91% of the population owning a mobile phone, platforms like PayoCard are strategically positioned to drive financial inclusion and digital transformation across the country.
The launch of PayoCard forms part of Paymentology’s broader expansion strategy in South Africa. The company recently relocated its regional headquarters to Sandton, Johannesburg, and continues to expand its footprint through strategic partnerships.
Originating in South Africa, Paymentology supports card issuance and processing for major institutions including Standard Bank, Old Mutual Bank, Mukuru, Altech, Adumo, Liberty Group, and Tyme. The company has also deepened its collaboration with Mastercard, aiming to broaden access to digital payments across underserved communities by enabling the efficient issuance of both physical and virtual cards.
Comments